Family Council

What is a Family Council?
Family Council is described as an organized, self-led, self-determining, democratic group composed of family and friends of the residents of Long-Term Care Homes.

Shalom Manor has an active Family Council that is comprised of individuals who are family or friends of a Resident of Shalom Manor. The Manager of Programs and Support Services acts as the staff liaison to Council.

What is the Role of a Family Council?
The purpose of Family Council is to provide mutual support, empowerment and advocacy to the family and friends of the residents of Shalom Manor. This is done by:

  • providing assistance, information and advice to residents and their families;
  • offering advice to resolve disputes between the home and residents/families;
  • planning and sponsoring social and education events for families; and
  • assisting with fundraising activities to help to achieve the goals of the Home.

The Family Council also makes recommendations, provides feedback and offers advice about the operation of the Home to the Leadership Team. Additionally, the Family Council reviews inspection reports, financial statements and other operational reports, as appropriate.

Family Council Meetings
An individual who is of importance to a Resident of Shalom Manor is welcome to attend any meeting and is eligible to be a member of Family Council. Family Council meets once a month (except for July and August) and hosts education/social event(s) for families. Family Council is always open to new members!

Your Family Council
The Family Council is available to all families and is often accessed by new family members who are going through the adjustment process and may have questions. If you would like to speak to a Family Council member who can provide you with a listening ear or provide recommendations, please contact the staff liaison at 905-945-9631 ext. 1159 or, who will put you in touch with a member of Council.

Further information about Family Council is available on the information board across from the Café. Information includes recent meeting minutes, the date of our next scheduled meeting and a list of Family Council contacts.