Many of you may have heard reports in the media yesterday about further opening for LTC, please see below for upcoming changes at Shalom.

Below you can also find a visiting reference guide which outlines the current visiting policies.

Starting Monday March 14th Unvaccinated Essential Family Caregivers (EFC’s) & visitors are once again able to enter the home. They must be tested with a rapid test upon each entry into the building and wait for results.

EFC’s and visitors can only visit one resident per visit (unless visiting spouses), and the maximum number of visitors/EFC’s that can be present in a resident room at a time is 4 (which means 5 individuals total in the room including the resident, 6 if visiting spouses).

You are able to take your loved one outside for a walk, but are unable to congregate in common areas or lounges and must remain 6 feet away from all other residents and staff.

As a reminder, EFC’s can be designated by the resident or POA by contacting reception Monday through Friday, 8-4: or 905-945-9631 ext. 1100.

We still require general visitors to pre-book their testing time at: You can also contact Reception Mon – Fri 8- 4pm if you do not have access to a computer or mobile device. This is to manage traffic at the door and ensure that we are not exceeding our testing capacity. EFC’s can continue to show up anytime outside of 1:30-2:15 (Shift change time).

Masking: Although mask mandates are lifting in other sectors, this is not the case in LTC. All staff & visitors at Shalom are still required to wear a mask over their mouth and nose at all times while in the home.

The only exception to this is if you are taking a drink, and then you must be 6 feet away from the resident and put your mask back on when done drinking.

We ask that you please be respectful and kind to our staff when they instruct you to wear a mask. Non-compliance with the masking policy of the home, or treating our staff in an unkind manner may result in a temporary or permanent restriction of your visits.

If you have any questions please do not hesitate to reach out.

Thank you,

Celeste Pols, Director of Resident Care