Current Outbreaks on Lakeview and Mapleview. Click "learn more" for  visiting information.

I am happy to announce some further easing of restrictions which will come into effect on Monday February 21st, 2022.

This includes the resumption of general visitors. Please carefully review the chart which outlines the various type of visits, and what is permitted.

General visitors must pre-book their rapid testing time (visit arrival time), the website can be found here, and there are evening and weekend slots:

(Designated Essential Family Caregivers are not required to pre-book a testing time, they can continue to show up anytime outside of 1:30pm – 2:15pm)

Despite recent reports in the media about the lifting of vaccine mandates, these mandates are still in place for our sector in accordance with the Ministry.

Proof of vaccination in the form of the QR code document is required for all who enter the building, with the exception of palliative circumstances. Please review the chart carefully for further information.

Unfortunately as children 5 and under are unable to get vaccinated based on eligibility, they are unable to enter the home. This does not apply to infants (12 months or younger).

However, the Ministry has said that they intend to relax the requirement for children 5 and under in the coming weeks, as soon as this happens we will let you know.

Please be patient at the screening desk as we adjust to the increase in people entering the home, as this may increase wait times at the door.

Please follow the physical distancing markers, and if you notice they are all taken, you may have to wait outside.

Unfortunately there have been multiple incidents recently where the front door screeners have been yelled at or treated in an unkind manner.

While we understand many are becoming frustrated with the restrictions, the screeners do not have any control over the rules that are in place.

To prevent frustrations at the door, please ensure that you are sharing all visiting information with anyone who may visit your loved one.

If you have concerns with the restrictions in place, please contact myself (, the CEO (, or the Ministry (

Yelling at the front door screeners over rules they have no control of will not be tolerated, and you will be asked to leave.

Thank you for your continued patience and prayers as we navigate the changing restrictions.

If you have any questions please do not hesitate to reach out.


Celeste Pols, DRC