Shalom Manor is a licensed long-term care provider as defined by the Long Term Care Homes Act, 2007. Shalom Manor is publicly funded by the Ministry of Long-Term Care (MLTC) and as such is accountable to the Hamilton Niagara Halton Brant LHIN as defined by the signed Long-Term Care Home Service Accountability Agreement (L-SAA). In addition to the L-SAA, Shalom Manor is subject to the MLTC inspection process for which the results of such inspections are publically available.

The funding provided by the MLTC provides approximately 62% of the annual revenues required to operate and maintain Shalom Manor to the levels expected by our stakeholders. Funding is provided for in envelopes which are defined as; nursing & personal care, programs and support services, raw food, other accommodation (dietary, housekeeping, facility & administrative services) and one-time funding. Funding is reconciled on an annual basis through Annual Reconciliation Returns (ARRs) submitted to the MLTC. The ARRs are available to Shalom Manor residents and POA’s upon request.

Shalom Manor residents are charged accommodation fees which accounts for approximately 28% of the annual revenues. Accommodation fees are charged based on accommodation type, for which Shalom Manor provides either Basic Accommodation or Private Accommodation. Rates for accommodation fees are set by the MLTC and increased on an annual basis generally on July 1st of each year. Current accommodation rates are available through the MLTC. Residents in Basic accommodation are eligible to apply for a rate reduction. Rate reduction applications must be renewed annually.

The remaining 10% of our annual revenues are accounted for through donation, rental, investment and other income. As a registered charity Shalom Manor relies on this additional income to go above and beyond for our residents. Annual donations received from our constituent churches and donors provides for staffing levels beyond the standard envelope funding levels, reduction of debt and capital purchases and building upgrades. We are very thankful for the support we receive on an annual basis that allow us to make Shalom a home. As a registered charity our annual charity returns are available from the Canada Revenue Agency. Donation receipts are prepared and mailed on an annual basis.

Funding Support Provided by The Hamilton Niagara Haldimand Brant Local Health Integration Network.

Views expressed in this website are those of Shalom Manor & Gardens and do not necessarily reflect those of the HNBH LHIN or the Government of Ontario.


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