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Shalom Manor is a licensed long-term care provider as defined by the Fixing Long Term Care Act, 2021. Shalom Manor is publicly funded by the Ministry of Long-Term Care (MLTC) and is accountable to Ontario Health, in keeping with the Long-Term Care Home Service Accountability Agreement (L-SAA). In addition to the L-SAA, Shalom Manor is subject to the MLTC inspection process for which the results of such inspections are publically available.

MLTC funding provides approximately 62% of the annual revenues required to operate and maintain Shalom Manor. Funding is provided for in envelopes which are defined as; nursing & personal care, programs and support services, raw food, other accommodations (dietary, housekeeping, facility & administrative services). Funding is reconciled through Annual Reconciliation Returns (ARRs) submitted to the MLTC. These ARRs are available to Shalom Manor residents and those who function as their Power of Attorney representatives upon request.

Shalom Manor residents are charged accommodation fees which accounts for approximately 28% of our annual revenues. Accommodation fees are charged based on accommodation type, for which Shalom Manor provides either Basic Accommodation or Private Accommodation. Rates for accommodation fees are set by the MLTC and are adjusted on an annual basis generally on July 1st of each year. Current accommodation rates are available through the MLTC. Residents in Basic accommodation are eligible to apply for a rate reduction. Rate reduction applications must be renewed annually.

The remaining 10% of our annual revenues are received as donation, facility rentals, investment income and other income. As a registered charity Shalom Manor relies on this additional income to go above and beyond for our residents. Annual donations received from our constituent churches and donors provides for staffing levels beyond the standard funding levels, reduction of debt, capital purchases and building upgrades. We are very thankful for the support we receive on an annual basis that allow us to make Shalom a Home. As a registered charity our annual charity returns are available from the Canada Revenue Agency. 

Nurse caring for elderly woman in wheelchair

Funding Support Provided by Ontario Health

Views expressed in this website are those of Shalom Manor & Gardens and do not reflect those of Ontario Health or the Government of Ontario.

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