No outbreaks at this time. Click LEARN MORE to review ongoing COVID restrictions.

COVID-19 Status

Shalom Manor – Outbreak Free
Shalom Gardens – Outbreak Free

General Visitors:  Must book their swab testing/arrival time online here: Please come at your scheduled time. Up to 4 people can visit at a time (including EFC’s) 

No visitors permitted from 1:30pm to 2:15pm.

Essential Family Caregivers: EFC’s do not need to book a testing time but cannot arrive to the home between 1:30pm and 2:15pm.

Outdoor Visits: Outdoor visits take place on our Gated Patio. Visits must be booked online here: or by calling reception if you do not have access to a computer or mobile device. (up to 10 people may attend a outdoor patio visit)

One person must be an EFC/General Visitor to enter the home to bring the resident from the Home Area to the patio and back to their Home Area. Please review the information on the booking page for more information.

Leaves of Absences: Please contact (Manor) or (Gardens), at least one business day in advance to schedule a LOA.

Everyone: You must wear your mask for the duration of your visit, and can only visit one resident per visit (unless visiting spouses). This is for contact tracing purposes, and to minimize the impact of a potential outbreak should a visitor test positive.

*It is crucial for visitors and EFC’s to notify us if they test positive or develop symptoms within 48 hours of a visit to the home. Notifying us allows us to take preventative measures, which in turns prevents outbreaks, visiting restrictions, and isolation of multiple residents on a home area. A staff member can be reached 24 hours a day by contacting extension 1413 (Manor) or extension 1415 (Gardens).

 Unfortunately there have been multiple incidents recently where the front door screeners have been yelled at or treated in an unkind manner. While we understand many are becoming frustrated with the restrictions, the screeners do not have any control over the rules that are in place. Please be kind to them

Covid Outbreak Protocol Green

Recent Updates

Outbreak Resolved

Today I am happy to report that the Gardens outbreak is officially over! I hope that everyone has been enjoying the resumption of visits at Shalom, a few reminders for general visitors and Essential Family Caregivers (EFC’s) below; General Visitors: All general...

Outbreak update

Today I am happy to report that we are out of outbreak in Shalom Manor! Which is 4 days earlier than expected! The Gardens outbreak is still pending, however most outbreak restrictions have been removed. The following update applies to the Manor and the Gardens:...

Covid Outbreak update

Today I am happy to report that over the weekend we received all of our outstanding resident results for the Manor, and that there are no new cases to report. All residents who have tested negative have been removed from isolation. 7 residents remain in isolation...

Confirmed Outbreak – COVID-19

We have been notified of more positive resident cases, both on Mapleview and Orchards. This has placed us in a confirmed outbreak for Shalom Manor From our initial contact tracing it does not appear that these outbreaks are linked, however, it cannot be ruled out. All...

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